I purchased something but I did not receive it.

Thank you for supporting us with the purchase of in game items; we really appreciate it!

We would ask you to first check your purchase history with Apple or Google to see if it is pending, as we won’t be able to assist until they have completed your purchase.

You can reach out to Google’s or  Apple’s support if you suspect there are any issues with processing your billing.

If your purchase has been completed in your purchase history and you are still seeing a problem, please open a ticket and we will do our best to solve it for you!